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        Technical support

        Technical support


        Scope of technical support

         

        The company's product software, hardware resources to provide information consultation.

         

        Problems encountered in the use of software and hardware manuals of the company's products.

         

        The company provides OEM, ODM after-sales technical support.

         

        The data of users who have purchased the company's products can be retrieved after being lost or updated.

         

        The company's product fault judgment and after-sales maintenance services.

         


        Scope of technical discussion

         

        Source code modification and understanding.

         

        Application development issues.

         

        How to migrate the operating system.

         

        Software / hardware problems encountered by users in self modification and secondary development.

         


        Technical support mode

         

        Tel: 0756-3628023 / 3628021

         

        Email: service@myzr.com.cn

         

        Forum: http://bbs.myzr.com.cn

         


        Technical support time

         

        Monday to Friday: 9:00-11:30 PM 13:30-17:00

         

        The company will rest in accordance with the national statutory holidays, and cannot provide technical support during the holidays.

         

        If you have any questions, please email or log in the company forum We will reply to you as soon as possible on weekdays.

         


        Data access method

         

        Log in to Wiki: http://wiki.myzr.com.cn

         

        Log in to the company's official website: http://www.snsmw.com

         

        Pay attention to WeChat public number: Search "Ming Yuan Zhi Rui technology".

         


        statement

         

        In case of any conflict between the contents of these regulations and the national laws and regulations, the national laws and regulations shall prevail.

         

        Zhuhai mingyuanzhirui Technology Co., Ltd. reserves the right to amend and interpret these regulations.

         

        These Regulations shall be implemented from January 1, 2015.

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